Generali Insurance

Security solution for broker systems

Generali Insurance was looking for a new security solution for its broker systems that would give external sales partners easy and secure access to internal applications. At the same time they wanted it to be less complex and to have the broker portals and authentication solutions disentangled.

Airlock Secure Access Hub presented a comprehensive yet at the same time flexible solution for these requirements.

In 2012 Generali Schweiz made the decision to replace the web authentication platform. Cost considerations, the com- plexity of the existing solution and the high cost for changes to the existing platform led to this decision. Following a careful look at the necessary investment costs and the amortisation time for a new solution, the following was clear: a change was inevitable.

It was soon evident that the Airlock WAF web application firewall in combination with Airlock IAM authentication product fulfilled all requirements: while the existing system was based on five different products from three different manufacturers, Ergon offered an appropriate solution from the one source. This allowed for a disentanglement of the broker portals and authentication solution while making it possible for Generali Insurance partners to easily and securely access internal applications. It also became evident that over 50 % of the operating costs can be saved by using the Ergon products.

In a two-week validation phase, Ergon was able to prove that the Airlock Secure Access Hub was the right one for Generali: they managed to meet the main requirements within the specified time period – thus showcasing the advantages of the ergon solution’s modular design. “That reassured us that Ergon was the right partner for us” says Ivan Hafner, project manager and head of security at Generali.