Consumer oder Customer IAM (cIAM)

Customer Identity and Access Management (CIAM) is a specialized form of Identity and Access Management (IAM) that aims to enable identity and access management for external users such as customers, partners and suppliers. Unlike traditional IAM systems, which are primarily focused on managing internal employees, CIAM focuses on external user groups and is designed to efficiently support large user populations.

CIAM offers a wide range of functions that are specifically tailored to the requirements of mass applications and digital business models. These include features such as social login, single sign-on (SSO), self-service registration, profile management, multi-factor authentication (MFA), access control and privacy policy management. These features enable organizations to provide a seamless and secure user experience across different channels and devices while effectively protecting their customers' identities and data.

Why do you need Customer Identity Access Management?

By implementing a CIAM system, organizations can improve customer engagement and enhance the usability of their applications while ensuring that sensitive data is adequately protected. This is particularly important in an increasingly digital business environment where customers have high expectations for data privacy, security and user experience.

For organizations looking for a robust CIAM solution, Airlock's Secure Access Hub offers a comprehensive solution. With features such as social login, single sign-on and multi-factor authentication, the Secure Access Hub provides a powerful and secure platform for managing customer identities and access to digital services. Find out more about the CIAM components of the Secure Access Hub at the following link: Secure Access Hub - CIAM components.

Please also read our guide to the successful implementation of IAM projects